Privacy Policy – Samrajya Crafts

At Samrajya Crafts, accessible from https://samrajyacrafts.in/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

🔹 1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping & billing address

b) Order Information

  • Products purchased
  • Order value
  • Payment details (processed securely via payment gateways)

c) Technical Data

  • IP address
  • Browser type
  • Device information
  • Pages visited

🔹 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (only if you opt-in)

🔹 3. Payment Security

We do NOT store your payment details such as card numbers.
All payments are processed through secure third-party payment gateways.

🔹 4. Cookies

Our website uses cookies to:

  • Enhance user experience
  • Remember login/cart details
  • Analyze website traffic

You can disable cookies in your browser settings.

🔹 5. Sharing of Information

We do NOT sell or rent your personal data.

We may share your information only with:

  • Delivery partners (for shipping orders)
  • Payment gateways (for secure transactions)
  • Legal authorities (if required by law)

🔹 6. Data Protection

We implement appropriate security measures to protect your data. However, no online system is 100% secure.

🔹 7. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Opt-out of marketing communication

🔹 8. Third-Party Services

Our website may use third-party tools like:

  • Google Analytics (for traffic analysis)
  • Google Ads (for advertising & remarketing)

These services may collect data as per their own privacy policies.

🔹 9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

🔹 10. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.